Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

34% Off Discounts: Special Prices for Philosophy: History, Ideas, Theories, Who's Who, How to Think (EYEWITNESS COMPANION GUIDES) Review

Philosophy: History, Ideas, Theories, Who's Who, How to Think (EYEWITNESS COMPANION GUIDES)

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Philosophy: History, Ideas, Theories, Who's Who, How to Think (EYEWITNESS COMPANION GUIDES) Review

What is philosophy? How does one go about doing philosophy? What does it take to be a philosopher? "Philosophy: Eyewitness Companions" does a fabulous job in answering these questions and more.
My veterinarian once told me that much research is put into the shapes of those cat morsels in bags of cat food to create a desire by the cat to eat them. This must be true of the warp and woof and weft of the Eyewitness Companions because the book fits so nicely in hand like, well, a companion. Longer than a usual paperback, the book is covered with a pliable glossy cardboard, making the book shape to the hand. Front and back tell the reader exactly what is inside: philosophy--its history, ideas, theories, who's who, and how to think. "Evocative and imaginative images illustrate the philosophical arguments" (back cover).
So with companion in hand, let us walk through the contents. An English philosophy professor, Stephen Law, author of this volume, sets up the contents into logical order: introducing philosophy, history including the eastern world, branches of philosophy, philosophy toolkit, and the pantheon of 100 most important philosophers from the ancient world through today.
Each section is set up with many illustrations depicting content. For example, pp. 78-79, one photograph and one print illustrate the meaning of "The Allegory of the Cave," Plato's famous explanation of his Eternal Forms as opposed to the material world of decaying representative objects.

Another example of set-up is demonstrated by the section on the problem of evil, covered effectively and briefly in three pages with five illustrations. "Understanding the argument" is one of the sub-topics, as well as "No good reason for evil," "Does free will account for evil?" and "The vale of soul-making."
Law magnificently presents short summaries of all branches and people. These chapters include What is knowledge? Metaphysics? Moral philosophy, philosophy of the mind, of religion, of politics, and of science? With a 2007 publication date, his topics are current. One of perpetual interest is intelligent design vs scientific theory. As the Catholic Church early recognized: religion and science can work together.
The articles are not meant to be detailed.. All information is introductory, but insightful and informative. However, by the time the reader reaches the last section on the 100 greats, the next destination will be planned: a trip to the library or bookstore for more information. But that is the point of an introductory book: to introduce content to the individual. The DK Eyewitness Companions series is designed for adults and perhaps interested young adults.
An interesting side note: Quotations are interspersed throughout the book and make the reader pause to ponder, truly reflective of philosophical practice. Some examples:
"War does not determine who is right--only who is left."--Bertrand Russell
"There must be some one quality without which a work of art cannot exist."
Clive Bell
"Cells are simply too complex to have evolved randomly; intelligence was required to produce them." Michael Behe
Two things fill the mind with...wonder and awe...the starry heaven above me and the moral law within me." Immanuel Kant
This Eyewitness Companion is the most satisfactory, even superb, introduction to philosophy found on the market today, or at least as good as any other. Want philosophy? Get "Philosophy: Eyewitness Companions" and take with you a great guide on your quest.
Very highly recommended

Philosophy: History, Ideas, Theories, Who's Who, How to Think (EYEWITNESS COMPANION GUIDES) Overview

Covering not only the history of Western thought, but also the traditions of Eastern philosophy and schools of thought from the Indian subcontinent, this companion combines philosophical analysis with historical and biographical information to explain and explore the major issues, theories, and problems at the heart of all philosophies.

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35% Off Discounts: Best Buy for Delivering Happiness: A Path to Profits, Passion, and Purpose Review

Delivering Happiness: A Path to Profits, Passion, and Purpose

Are you looking to buy Delivering Happiness: A Path to Profits, Passion, and Purpose? here is the right place to find the great deals. we can offer discounts of up to 90% on Delivering Happiness: A Path to Profits, Passion, and Purpose. check out the link below:

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Delivering Happiness: A Path to Profits, Passion, and Purpose Review

There has been quite a crop of customer service related books recently, as well as the classics in the field. They each have their own angle, and I'm going to use this brief review as a chance to summarize where Delivering Happiness falls in this group as well as how to complement it with a couple of other books with different approaches that make for a very well-rounded outlook in tandem.
As far as [[Delivering Happiness: A Path to Profits, Passion, and Purpose:]]
I was privileged to get a galley of this much-anticipated title. It's the story of an entrepreneur and the different paths he took (or twists in the one path, depending on how you look at it). A fascinating story, and not just because of the bezillion dollars he got selling the company to amazon. (And: how can you not like a guy who calls his warehouse WHISKY (WareHouse Inventory and Supply in Kentucky -- Page 118)? Heavy emphasis on his pursuit of happiness for himself and his staff -- very admirable and inspiring.
If you're looking to directly transform your customer service/customer experience, you may want to add to Tony's inspiring autobiography some directly actionable books to help you turn his ideas into techniques you can put into practice right away -- and that are highly consonant with Tony's pro-employee, pro-customer, outlook -- I suggest two books --one a classic, one that's new this Spring -- that can take care of this for you.
1. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
This, like Tony Hsieh's book, is a new title this Spring. Practical, useful insights from the insiders who created high-tech startups and The Ritz-Carlton. Contains specific prescriptions for how to handle many different customer situations like they're handled at the companies profiled inside (incl: Zappos, Ritz-Carlton, Netflix, Charlie Trotter's, Lexus,), appendices with scripts you can use right away, etc.
2. [[Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer]]
This is an older title, and a classic: how a texas cadillac dealer, of all people, mastered great customer service. Extremely simple, but never simplistic. Has inspired many business leaders since it was written. Many pages have usable, actionable insights. If you don't have this in your library (and in your psyche) yet, why not? You can probably grab it used for next to nothing, and the wisdom is timeless enough that you hardly need the "latest revised edition" if you need to save a few dollars.

Delivering Happiness: A Path to Profits, Passion, and Purpose Overview



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